This is a tool we use to explore what role a brand could play for consumers. It is based on relating two things:
- The motivation that a consumer is meeting when choosing something
- The way in which the brand helps him meet that motivation
The tool is designed to identify where a brand’s key audience wants to get to – their motivation – and how the brand helps them get there – the brand’s role. It makes the identification of branded propositions more rigorous, scientific and insightful. In this way it allows creativity to be applied in a more precise and efficient way.
For example many consumers choose things in relation to their “order” or keeping life manageable motivation. The Filofax brand works as a “weapon” to achieve that. In the area of “leadership” Rolex might be seen as a “trophy”.
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Find out more
To find out more about using HOW with your organisation, please get in touch with Marcus Mitchell on 020 7013 4664 or send him an email.






